My First and Last Julep Maven Box, For Now…
** I’ll apologize now because long post is long… You might want to grab a snack. **
I have been putting this post off for way too long so I figured that I would finally throw it out there. I’m sure that many of you have by now heard of the Julep Maven program. Initially I had mixed feelings. I mean, it sounds fantastic! It’s like Birchbox for polish fanatics, what can be bad about that right?! But I was on the fence because $20 a month is pretty pricy for me to do a monthly subscription on something I’m not sure would be totally worth it on a brand I was unfamiliar with. I eventually caved after taking the Maven “style” quiz at least a dozen times and chickening out, but I got lucky and used a code so my first Maven box was only $10. My Maven personality was ‘Boho Glam’, I placed my order and waited patiently for my box to arrive. It was while I was waiting for my shipment that I started hearing Julep Maven horror stories…
First people started having issues with the referral codes they were given, and apparently Julep was failing to mention to people that the codes they had on their sites were non-functional. Then people had issues with receiving the wrong Maven package, receiving their package late, or sometimes not at all! And still after that there were stories of people being double charged and/or charged AFTER they’d cancelled their account. Even the Julep page on Facebook was being inundated with complaints. Several bloggers wrote about their experiences with the program: Imperfectly Painted [HERE], The PolishAholic [HERE], Kittypolishnbags [HERE], and Once Bitten [HERE]. Now I was starting to really regret my impulse urge to sign up for this program…
I ended up deciding to cancel my subscription because I just don’t feel 100% confident about the company right now. And even then I had to email/call them twice before I received confirmation of my cancellation three weeks later! I feel like they were just not ready for the overwhelming response they received when the program started and they had a Customer & Technical Service implosion. I’m going to continue to monitor the company to see if they can turn this bad juju around, and perhaps in the future I will re-sign up to be a Julep Maven AFTER the program has taken the time to work out all the kinks.
Now after I’ve said 390433.5 negative things about the company, I would like to share my swatches with you of the two Boho Glam colors I received. My package did arrive within a week of placing my order and everything came in the cute little Julep box. Inside the box was a gift bag tied together with a bow that held my two polishes, Julep’s basecoat, a full-sized bottle of the Glycolic Hand Scrub and a few other samples nestled inside. I used my samples of the hand lotion and the hand scrub before swatching. I liked the scrub a lot but the hand lotion was pretty watery and had a funny scent that I didn’t really care for. Onto the swatches (finally…)!
Miranda is a frickin’ gorgeous muted seafoam green, and I’m basically wild about this particular shade of polish. I get the most compliments when I where this particular color. Miranda did not disappoint. The formula on this one was top-notch: thin, spreadable, easy to work with and dried glossy. This is three thin coats. I used my SH Nail Quencher base coat on this one and the Pro-FX Ultra Fast Dry top coat.
Olivia is a dark chocolate brown creme. This one applied just as beautifully as Miranda,
again I used three coats I used two coats (I can’t read my own swatching notes ). My ring finger ended up looking super lumpy but I think that was an issue with the base coat. I used Pro-FX top coat again but I tried the Julep base coat this time, not super impressed. It was really quite thin and obviously did not give me a smooth surface to work with.
I’m really quite torn over the Julep Maven program. While I love the two creme polishes that were sent to me the colors themselves are not very unique, however the formulas on each were heavenly. Individually each polish retails at $14 for a single .27ml bottle of polish, which I think is really too expensive for such a small bottle. With the program it seems like you get more for your money so it’d probably be the only way I’d continue to receive polishes from this brand unless they came out with a unique color that really wow’d me.
While I’ve focused on more of the negative aspects of this new program I don’t want to completely write it off just yet. A lot of people are also having good experiences with the program, as shown by Squared Nails [HERE] and Obsessive Cosmetic Hoarders, Unite! [HERE]. I guess what I’m trying to say is… Take Julep with a grain of salt? And a bit of patience if you decide to sign up now. For me personally, I’m gonna give it a few more months at least.